First used for our diabetic cat when we still lived in Barrie. They have the most amazing set up,for Cats. After she passed, we had moved, and the kids had won the battle for not one but TWO puppies, we came back whenever we went to Horseshoe. We haven't found anywhere else that we feel comfortable with or the "beasts" love to the same extent. The staff are amazing, the hotels are superb and they really do love my dog. I've done the research and tried many other "kennels" thinking I could,get something closer to our new home and save the drive north of the airport. But I've learned the hard way, you can't put a price on peace of mind, and it's worth the drive to horseshoe. I'm not looking anymore.